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The benefits of digitalisation and innovation in the legal sector

The benefits of digitalisation and innovation in the legal sector

Digitalisation vs innovation

While the two terms tend to come hand in hand, and many assume they mean the same thing, they don’t, although they are intrinsically linked.

Digitalisation is the adoption of new digital technology, while innovation is about developing a new product or service, or a new way of doing things.

Innovation does not have to be digital and will generally have little or no impact on the structure of the business and its workflows, while digitalisation is exclusively about the adoption of digital products and services and will usually affect the entire organisation and the way in which it functions. And it is digitalisation that we are going to focus on in this whitepaper.

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Whitepaper
The SmartDiligence Index - Electronic Verification Uncovered III
Financial crime such as money laundering and sanctions breaches continue to damage the UK economy and society. In September 2023, for the third consecutive year, SmartDiligence surveyed decision-makers in 500 regulated UK businesses across finance, accountancy, legal and property sectors on a range of digital compliance issues. The campaign highlights the digital compliance issues, inefficiencies and shortfalls that are exposing regulated firms to debilitating fines and reputational damage. Its objective is to explore attitudes and approaches of regulated firms across the UK in relation to compliance and electronic identity (ID) verification.